Eto trwy Pat, sy’n tynnu cwestiwn diddorol ma’s o’r cyfweliad yma: pam bod rhaid i’r peiriant twll yn y wal ofyn “pa iaith dych chi’n siarad?” bob blydi tro dw i’n tynnu arian o’r banc?
Yet with all this investment when I go to the ATM at my bank it still asks me in what language I want to be spoken to as I’m withdrawing my money. What!? It doesn’t know me? Despite all that equipment and data, the system can’t call up my preferences when I put my bankcard into the machine? I have millions of dollars in this bank!! In terms of innovation this industry definitely gets an “F.”